Privacy Policy

We collect personal information from our clients, our suppliers, our employees, and from our clients’ customers, members, volunteers, suppliers, or other stakeholders, in the regular course of doing business. This statement lets you know exactly what we’re collecting, why, and how we're protecting the information you entrust to us.

We collect the following information about you in order to complete a business transaction, or because it’s required by law:

  • Name
  • Address
  • Postal code
  • Phone number
  • Email address
  • Purchase history

We might also collect the following, to process payments:

  • Payment card number
  • Payment card expiry date

We might also collect the following, to administer payroll, pension, benefit and departure provisions:

  • Name
  • Address
  • Postal code
  • Phone number
  • Social Insurance Number
  • Critical health information
  • Next of kin contact info

We might also collect the following, to conduct contests, surveys, or focus groups:

  • Date of Birth/Age
  • Gender
  • Household Income
  • Customer satisfaction info
  • Opinions about products, services, campaigns
  • Interests and hobbies
  • Behaviours

When you visit our website we might also collect the following, to improve our content and communications with you:

  • Your name, and the name of your organization
  • Information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location
  • What pages you visit on our site, how long you spend there, and what links you click on
  • What site you came from and what site you go to
  • Which of our newsletters you open and which you discard

If it's a necessary part of any of these transactions, we may disclose your information to another organization. For example, we might pass on the financial information you give us to a credit reporting agency in order to complete a credit check. We might pass on your name and address to a courier company in order to complete a delivery. If we are conducting contests, surveys, or focus groups we might pass on your information to the client on whose behalf we are doing that work. (In that case we would always notify you on whose behalf we are collecting the information.) We do NOT sell, share, or disclose your information to other organizations for marketing purposes.

To protect your personal information, we i) limit the number of people who have access to it; ii) keep sensitive paper information in locked filing cabinets; iii) keep sensitive electronic information in password-protected files; iv) shred or otherwise destroy sensitive information as soon as it is no longer required.

For questions about our policy, please contact [email protected]

For questions or concerns about privacy policies in general, contact www.priv.gc.ca Toll-free: 1-800-282-1376